Pricing

Simple, honest pricing

Flat monthly platform fee. Meta charges you directly for messages at their published rates — we don't add a markup. No surprises on your invoice.

* Meta's message rates vary by category and destination country. Your dashboard shows live estimated costs before you send.

Free

For trying Touchbaze on a single channel.

$0/mo

Start free
  • 1 channel
  • 100 messages / month
  • Unified inbox
  • 1 seat
Most popular

Starter

For small teams automating their first flows.

$29/mo

Choose Starter
  • 3 channels
  • 2,000 messages / month
  • Inbox + keyword automation
  • 3 seats
  • Send API

Growth

For teams running campaigns across every channel.

$99/mo

Choose Growth
  • Unlimited channels
  • 10,000 messages / month
  • Everything in Starter, plus Broadcast
  • 10 seats
  • Campaign scheduling

Agency

For agencies running client workspaces.

$299/mo

Talk to us
  • White-label
  • 50,000 messages / month
  • Multi-tenant client workspaces
  • 50 seats
  • Priority support

All plans include a free 14-day trial of the next tier. Overage messages billed at Meta's published rate. Annual billing saves 20%.

FAQ

Questions, answered

Do I pay Touchbaze per WhatsApp message?

No. Touchbaze charges a flat monthly platform fee. Meta bills you directly for messages at its published rates, and we don't add a markup on top.

Do I need a Twilio account?

No. Touchbaze connects directly to Meta's Cloud API, so there's no Twilio or BSP in between. If you already have a number with Twilio, 360dialog or Gupshup, you can connect that instead.

What counts as a billable message?

Meta charges for template messages — marketing, utility and authentication — at rates that vary by category and destination country. Replies inside the 24-hour window after a customer messages you are free. Your plan's monthly allowance covers messages sent through Touchbaze; beyond it, overage is billed at Meta's published rate.

Can I white-label Touchbaze for clients?

Yes. The Agency plan is white-label and multi-tenant: each client gets an isolated workspace with its own contacts, credentials, billing and usage.

Is Support included in these plans?

No. Touchbaze Support is a separate product with its own pricing, launching soon. It uses the same account as Engage, so there's no second login. Join the waitlist for early access.